REMOTE TELEHEALTH
Knoxville Institute of Dermatology offers virtual dermatology visits from the comfort, safety and convenience of your home, without the wait or risk of exposure.
Virtual dermatology visits.
Anytime, anywhere.
The safety of our patients and employees is of utmost important to us. In order to flatten the curve, promote social distancing and keep patients from potentially getting exposed to COVID-19 in urgent Care Centers or emergency Rooms, we now offer a telehealth option. In most instances, a virtual visit can be scheduled in less than 24 hours.
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WHAT IS TELEDERMATOLOGY?
A virtual dermatology visit, also known as teledermatology, is offered to either new or established patients, to allow for a dermatology visit from the comfort, safety and convenience of their home, without the wait or risk of exposure. This service provides access to their provider through a desktop, laptop, tablet or mobile device. You can schedule a virtual visit in just a few minutes with a few clicks, or phone call. Patients receive a full consultation, complete with diagnosis, personalized treatment plan, and if necessary, prescriptions can be sent to a pharmacy of their choice.
WHAT CONDITIONS CAN BE TREATED BY A TELEDERMATOLOGY VISIT?
Our providers can diagnose and treat and more than 3000 conditions of the skin, hair and nails. The majority of these conditions can be diagnosed and treated via a teledermatology visit, including acne, eczema, dry skin, discoloration, changing moles, skin infections, shingles, warts, cold sores, yeast infections, psoriasis, rashes, allergic reactions, vitiligo, hair loss, melasma, nail changes, poison ivy rash, and more. If it is determined during your teledermatology visit that urgent in-office treatment or a biopsy is needed due to concern of melanoma, we can arrange a quick, safe visit with your provider with minimal exposure.
HOW MUCH DOES A TELEHEALTH VISIT COST? DOES MY INSURANCE COVER THE COST?
In light of the COVID-19 pandemic, telehealth visits are now covered benefits for Medicare & Medicaid patients, as well as most commercial insurances. Teledermatology visits are subject to copayments, coinsurances and deductibles. We accept most insurance plans and can bill your telehealth visit with your insurance provider. If you are a self-insured patient, the cost of your telehealth visit will be $90.
WHAT OUR PATIENTS SAY
I was nervous at first to do the appointment that way but it was actually pretty easy and Dr. Anderson made it comfortable to do!! I’m glad now to know that is an option for the future!
Very professional and caring staff. Set up a great system to care for patients during the COVID-19 pandemic.
We are only doing necessary trips outside of our home at this time due to Covid-19, so I really appreciate the provider’s willingness to use telehealth during this time. Telehealth was simple to connect to and use, I was able to communicate easily with my provider (we could see each other and hear each other easily), and I was able to receive the prescription that I needed. In the past I have went to the office for appointments and the office is nice and clean and staff are friendly.
The teledermatology service was quick & convenient. I hope that these services will continue after the Covid19 precautions lift.
I was very impressed with your offering a video appointment for a new patient.